Shipping costs will very depending on the shipping destination and the number of items that you purchase. The correct amount of shipping fee will show up at the chackout page.

Orders are typically processed within 1-3 business days. Shipping times vary depending on your location:

• Domestic Orders: Delivery usually takes 3-7 business days after processing.
• International Orders: Delivery typically takes 7-14 business days, though it may vary depending on customs and local postal services.

You’ll receive a tracking number once your order is shipped, so you can monitor its progress. If you have any concerns, feel free to contact our customer support team for assistance.

We’re here to help! If you’re experiencing issues while placing an order, try the following steps:

1. Check Your Internet Connection: Ensure you have a stable internet connection.
2. Clear Your Browser Cache: Sometimes, clearing your cache or using a different browser can resolve issues.
3. Double-Check Your Information: Verify that all required fields, like shipping address and payment details, are correctly filled out.
4. Ensure Payment Method is Valid: Check if your payment method is supported and has sufficient funds.

If the issue persists, contact our customer support team at [your email or phone number] with details of the problem, and we’ll assist you promptly!

We want you to be completely satisfied with your purchase. If you need to return or replace an item, here’s what to do:

1. Check Our Return Policy: Ensure your item qualifies for a return or replacement (e.g., within the return window, unused, and in its original packaging).
2. Contact Us: Reach out to our customer support team at aurabellatop@gmail.com with your order details and the reason for the return or replacement.
3. Follow Instructions: Our team will guide you through the return process and provide a return label if necessary.
4. Receive Refund or Replacement: Once we receive your returned item and inspect it, we’ll process your refund or send out a replacement promptly.

We’re here to make the process as smooth as possible for you!

If you need to cancel your order, please contact us as soon as possible. Here’s how it works:

1. Contact Customer Support: Reach out to us at aurabellatop@gmail.com with your order number and cancellation request.
2. Timing Matters: Orders can only be canceled if they haven’t already been processed or shipped.
3. Refund Process: If your order is successfully canceled, a full refund will be issued to your original payment method.
4. Post-Shipment Orders: If your order has already been shipped, you may still return it after delivery by following our return process.

We’re here to assist you!